Inmates are easily exploitable because of how vulnerable and some companies like Global-Tel have no problem exporting them. Securus, another company that provides telecommunication and other services to prisons and similar institutions, believes there should be more integrity and accountability in the industry. That is why Securus is releasing a series of press releases that exposes the misdeads and violations that Globel-Tel has committed over the years.
Besides alerting the public to the injustices inherent in the industry, Securus hopes that by releasing this information, they can shame Global-Tel into becoming more accountable and increase the level of integrity. The press releases show that Global-Tel has been systematically exploiting inmates and their families for a profit for several decades.
Much of the information was obtained through a 17 page document that details an investigation by the Louisiana Public Service Commision from 1998. Although the document is almost 18 years old, Securus alleges that many of the violations and misdeeds are ongoing.
Among the information revealed in the document include reports that Global-Tel artificially inflated the length of phone calls, charged rates higher than current terrifs allowed, double and triple charged people who received phone calls from inmates, and billed customers for charges that were never explained or justified. According to the documents, during the period of time that the investigation was conducted these charges cost Louisiana taxpayers more than $1,243,000.
Securus is a communications and technology service provider that serves correctional institutions, law enforcement agencies, and public service agencies across the country. They value integrity and honesty when doing business and believe in providing a valuable service that their customers can trust. They are headquartered in Dallas, Texas and have satellite offices in Texas and Atlanta, GA. They provide service to over 2,000 agencies and jobs to over 1,000 employees.